Product Liability & Consumer Claims

"The best in the market, particularly strong in labour-relate litigation"

- Chambers & Partners Asia-Pacific

Overview

We advise and defend clients across all industries on challenging product liability litigation matters including consumer class actions. We have successfully handled a wide range of product liability issues, including car exhaust fume and engine defects, defective home appliances, defective medicines and large-scale facility defects, such as a power generation facility, and in each instance, we have mastered complicated technical issues that are key to a product liability dispute. These strengths and breadth of experience enable us to provide the most optimal solutions tailored to specific industry and dispute type.

Manufacturer are required to produce and sell products that are safe and durable determined by the standard of technology and economic feasibility at the time of distribution. A manufacturer will be held liable for injuries and damages caused by a defective product, and recently, a wide range of legal issues have emerged with respect to product defects, such as recalls, consumer claims or class actions.

We have a proven track record of success in resolving and advising all types of product liability disputes in major industries, in close collaboration of attorneys with specific industry knowledge, patent attorneys as well as professionals with broad government experience. We also assist clients in all consumer related disputes including dispute mediation by the Korea Consumer Agency, and consumer class actions.

Key Services

Product Liability Disputes
Compensation for damages arising from product liability
Recall procedures relating to product defects
Manufacturer obligation, including product labeling requirements
Consumer Claims
Individual and collective consumer claims
Dispute mediation by the Korea Consumer Agency
Consumer class actions

Representative Cases

Class action by car owners against foreign automobile companies, claiming a defective car
Class action by car owners against a Japanese automobile company for disgorgement of unjust enrichment from manipulation of diesel car exhaust fumes
Class action by consumers against a Korean manufacturer relating to fires caused by defect in vacuum cleaner
Class action by car owners against foreign automobile companies, claiming a defective car
Class action by car owners against a Japanese automobile company for disgorgement of unjust enrichment from manipulation of diesel car exhaust fumes
Class action by mattress users against a well-known Korean furniture company, claiming exposure to radon
Class action by consumers against a large distributor in connection with a humidifier disinfectant
Class action by consumers against a Korean manufacturer relating to fires caused by defect in vacuum cleaner
Litigation by pharmaceutical companies seeking declaration of non-liability for damages from carcinogen detected in an ingredient of high-blood pressure medicines
Litigation related to a defect in a medical device
Litigation related to ship engine defects
Litigation seeking indemnification related to a gas turbine explosion in a cogeneration facility
Litigation related to defect in a glass silicon sealant product
Litigation related to distribution of waste eggs as raw food material
Litigation to seek compensation for damages to lawn in a golf course caused by defect in an agricultural pesticide product
Litigation for damages with respect to defect in suspension concentrate
Litigation for damages with respect to defect in pipes used to manufacture floating fish cages
Litigation related to defect in the nicotine replacement product
Litigation related to defective LED lighting fixtures
Litigation related to a fire caused by a defective agricultural product dryer
Litigation seeking indemnification for a fire caused by ignition of an audio device
Litigation seeking indemnification with respect to defect in manufacture and installation of a power generator